Refund policy

At Shoplora, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a simple and transparent return and refund process.

30-Day Return Policy

Customers may request a return within 30 days of receiving their order. Returned items must be unused, unworn, and in their original condition with original packaging whenever possible.

Free Returns

We proudly provide free returns for eligible orders worldwide. Before returning an item, customers must contact our support team for return authorization and instructions.

Non-Returnable Items

The following items are not eligible for return:

Worn, washed, or damaged items
Products returned without prior authorization
Items missing original tags or packaging
Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval of your refund request.

Approved refunds will be processed to the original payment method within 5–10 business days depending on your financial institution or payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue so we can provide a replacement or full refund.

Contact for Returns

Email: support@Shoplora.space

Terms of Service
Terms of Service

By accessing and using Shoplora, you agree to comply with the following Terms of Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using this website, you confirm that you are at least the age of majority in your jurisdiction.

Products & Pricing

All product descriptions, pricing, and availability are subject to change without notice. We strive to ensure all information displayed is accurate; however, occasional errors may occur.

Orders

We reserve the right to refuse or cancel any order suspected of fraudulent or unauthorized activity.

Intellectual Property

All website content, including logos, graphics, text, product images, and designs, is the property of Shoplora and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Shoplora shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.